Hosted Phone System

Hosted phone system is a cloud based VOIP system provided by managed service providers. The only hardware onsite are the physical phones and a network PoE switch. The end user location is connected to the virtual phone system via the private MPLS network or internet (DIA, ISP BB). The dial tone is provided by the hosting Service Provider and directed over the MPLS or internet.

When choosing a phone system for your business, the toss-up between an on-premise solution or a hosted phone system (PBX – private branch exchange) can be somewhat confusing. A hosted phone system, also known as Unified Communications as a Service (or UCaaS) is a virtual phone system hosted for you by a service provider that adds – email, voice mail, presence, instant messaging (IM), conferencing and collaboration.

With a hosted PBX, introducing a whole new phone system to your company isn’t as scary as it sounds. It’s quick and easy to set up, so there’s no downtime for your business or expensive installation costs.

Benefits of hosted phone System

  • Lower setup costs – as the PBX is virtual, the initial investment is minimal as there is no need for the costly hardware and installation that a traditional PBX requires.
  • Elimination of maintenance costs – your PBX is hosted by us, so there is no need to hire someone in-house to manage and maintain it.
  • A scalable solution – a hosted PBX is easy to scale up or down with minimal work and costs.
  • User-friendly – For end-users, a virtual PBX is conveniently simple to use and manage. There’s no need for any training or specialized skills so you can start using your new phone system right away.
  • Unbeatable mobility & global potential – with a hosted PBX, employees can work from anywhere. All they need is internet access. Additionally, multiple offices can be connected by the same system eliminating inter-office call charges.

SIP Trunking to PSTN

Company’s Legacy PBX and VoIP systems can be connected over a converged Private and Public (Internet) WAN circuits using SIP Trunking to PSTN network.

Depending on your phone system needs we can collaborate together to design either a centralised, decentralised or a combined hybrid SIP trunking solution with high level of resiliency and failover.

Free Assessment

Contact us today for a free assessment of your needs. We have dozens of providers to choose from, so we can select the one that is best for your business. You can be safe in the knowledge that you’ll receive the best service and support and that your business’ communications are in safe hands.